*New* automatic name formatting

Hey Guys … just wanted to give you a heads up about a cool update we put in last week. As you know, sometimes prospects enter their names in ALL CAPS … the problem with that is that if you don’t notice it and correct it manually … their name will be in ALL CAPS…

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Pretty sweet update … Add a Contact

Hey Guys … super excited to share this update with you. You can now add contacts directly from your dashboard! … this means that you don’t have to use the Manual Entry landing page.  We have however, left the Manual Entry landing pages active, so that your staff still has a simple way to enter…

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Sneak Peek …

there’s a really cool update coming to infuseFT very soon 😉 … here’s a hint (image)

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Summer Value Add out tonight … to over 83,000!

Hey Guys … the Summer Value Add will be hitting mailboxes tonight (7:15 EST), with a follow up on Tuesday night … recall that these campaigns are specifically designed to generate engagement (for inactives) as a part of our overall Cultivation Strategy (review here). Your mission is to convert that engagement into a dialogue that…

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Spring Value Add headed out today to 74K+

Hey Guys … the Spring Value Add will be hitting mailboxes tonight … recall that these campaigns are specifically designed to generate engagement (for inactives) as a part of our overall Cultivation Strategy (review here). Your mission is to convert that engagement into a dialogue that results in either an immediate return to the studio…

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Update: Verbiage in Call Back / Reminders

Hey Guys, I’ve updated the verbiage in the Call Back / Reminders section of the Lead Management form to be consistent with the Widget names on your dashboard. Everything still works the exact same way, but your options should be more clear now … the video link in the Call Back / Reminders section has…

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PlusThis is good to go

Hey Guys … just a quick update that everything should be running as normal now. As always, let me know if you have questions …. have a great day! Rick

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Heads up regarding E-mail links

Hey Guys … just wanted to give you a heads up that the links in e-mails may be intermittently down for the next couple of hours. PlusThis, the system we use to direct clicks (among other things) is working through the issue. Although, I don’t have an exact time line, these guys are pretty sharp…

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NPS Issue Resolved

Hey Guys, Just wanted to let you know that the issue related to contacts and the submission of NPS Survey forms has been resolved … you should be good to go, but as always, let me know if you have any issues. Have a great day – Rick

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Heads up – NPS Issue

Hey Guys … just wanted to give you a heads up that some contacts are getting an error message when attempting to submit their survey forms for NPS. I’m aware of it and working to locate and correct the issue now. I’ll update you when we have a resolution. Thanks – Rick

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