We’re renaming some of the NPS stuff ->

Hey Guys … hope you’re all well We’re going to make a few adjustments to the naming that we use with the NPS Strategy … I think you’ll find that these changes match up better with the pieces of the strategy they’re associated with, making things easier to manage.  Here’s what’s changing: NPS (9-10) Form…

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Search before you Add ;)

Hey Guys … just a heads up.  Remember to search for a contact (using “Find a Contact” at the top of your dashboard) before adding them to the system. Often times the contact is already in your database!  It’s not the end of the world if you happen to add a contact who’s already in…

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UPDATE … “Known Issue” is resolved

Hey Guys … just an update to today’s earlier blog post … I’ve received confirmation that the issue with the HTTP posts has been resolved.  Carry on as usual … Have a great day! Rick

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Infusionsoft “Known Issue” heads up

Hey Guys … just a heads up that Infusionsoft has a “known issue” this morning (meaning they’re working on it already) that effects HTTP posts.  What does that mean? … doesn’t matter … the bottom line is that it could effect things like a link in an email not directing properly, or the math associated…

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*New* automatic name formatting

Hey Guys … just wanted to give you a heads up about a cool update we put in last week. As you know, sometimes prospects enter their names in ALL CAPS … the problem with that is that if you don’t notice it and correct it manually … their name will be in ALL CAPS…

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Pretty sweet update … Add a Contact

Hey Guys … super excited to share this update with you. You can now add contacts directly from your dashboard! … this means that you don’t have to use the Manual Entry landing page.  We have however, left the Manual Entry landing pages active, so that your staff still has a simple way to enter…

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Sneak Peek …

there’s a really cool update coming to infuseFT very soon 😉 … here’s a hint (image)

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Summer Value Add out tonight … to over 83,000!

Hey Guys … the Summer Value Add will be hitting mailboxes tonight (7:15 EST), with a follow up on Tuesday night … recall that these campaigns are specifically designed to generate engagement (for inactives) as a part of our overall Cultivation Strategy (review here). Your mission is to convert that engagement into a dialogue that…

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Spring Value Add headed out today to 74K+

Hey Guys … the Spring Value Add will be hitting mailboxes tonight … recall that these campaigns are specifically designed to generate engagement (for inactives) as a part of our overall Cultivation Strategy (review here). Your mission is to convert that engagement into a dialogue that results in either an immediate return to the studio…

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Update: Verbiage in Call Back / Reminders

Hey Guys, I’ve updated the verbiage in the Call Back / Reminders section of the Lead Management form to be consistent with the Widget names on your dashboard. Everything still works the exact same way, but your options should be more clear now … the video link in the Call Back / Reminders section has…

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